Privacy Policy

Effective date: 28.01.2026

This Privacy Policy explains how the website fallenswordguide.com, operated under the brand QuinnBet (“we/us/our”), collects, uses, stores, and protects your personal data when you visit or use our services. By continuing to browse or use this site, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Types of Data Collected

We may collect various types of personal data from users in order to provide our services and comply with legal obligations. The categories of data we collect include:

Personal identification information such as name, date of birth, and address
Contact details including email address and telephone number
Financial information such as payment card details and transaction history
Account credentials including username and password
Technical data such as IP address, browser type, device information, and browsing behaviour
Communications you send to us or information you provide through customer support

2. Purposes of Processing

We process your personal data for a number of lawful purposes necessary to operate our services and fulfil our legal obligations. These purposes include:

Creating and managing your user account
Processing deposits, withdrawals, and other financial transactions
Providing customer support and responding to your enquiries
Verifying your identity and age to comply with legal and regulatory requirements
Detecting and preventing fraud, money laundering, and other illegal activities
Improving our website, services, and user experience
Sending you promotional materials and offers, where you have consented to receive them
Complying with applicable laws and regulations in Ireland and the European Union

3. Disclosure and Sharing with Third Parties

We may share your personal data with selected third parties in order to provide our services, comply with legal obligations, and protect our legitimate interests. We only share data when necessary and ensure that third parties process your information securely and in accordance with applicable data protection laws. Third parties with whom we may share your data include:

Payment processors and financial institutions to facilitate transactions
Identity verification and fraud prevention service providers
Cloud hosting and IT service providers who support our infrastructure
Marketing and analytics partners, where you have provided consent
Legal and regulatory authorities when required by law or to protect our rights
Professional advisors such as auditors and legal counsel

4. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site usage, and deliver personalised content. Cookies are small text files stored on your device when you visit our site. We use both essential cookies, which are necessary for the website to function properly, and non-essential cookies for analytics and marketing purposes. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our site. For more detailed information about the cookies we use, please refer to our separate Cookie Policy.

5. Security Measures

We are committed to protecting your personal data and have implemented appropriate technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of your information. These measures include:

Encryption of sensitive data both in transit and at rest
Secure server infrastructure with regular security updates and patches
Access controls limiting employee access to personal data on a need-to-know basis
Regular security assessments and vulnerability testing
Secure authentication procedures and password protection

Whilst we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with our legal and regulatory obligations, and resolve any disputes. The specific retention period depends on the nature of the data and the purposes for which it is processed. Generally, we retain account and transaction data for a minimum period as required by Irish and EU gaming regulations and anti-money laundering legislation, typically at least six years from the date of your last transaction or account closure. After the retention period expires, we will securely delete or anonymise your personal data in accordance with our data retention policy.

7. User Rights Regarding Personal Data

Under the General Data Protection Regulation (GDPR) and Irish data protection law, you have certain rights regarding your personal data. These rights include:

The right to access your personal data and obtain information about how we process it
The right to request correction of inaccurate or incomplete personal data
The right to request erasure of your personal data in certain circumstances
The right to object to or restrict the processing of your personal data
The right to data portability, allowing you to receive your data in a structured, commonly used format
The right to withdraw consent at any time where processing is based on consent
The right to lodge a complaint with the Data Protection Commission in Ireland

To exercise any of these rights, please contact us using the details provided in section 10 below. We will respond to your request within one month, though this period may be extended in certain circumstances.

8. Links to Other Websites

Our website may contain links to third-party websites, services, or platforms that are not operated or controlled by us. This Privacy Policy applies only to our website and services. When you click on a third-party link and leave our site, you will be subject to the privacy policy and practices of that third party. We are not responsible for the privacy practices, content, or security of external websites. We recommend that you review the privacy policy of any third-party site you visit to understand how they collect, use, and protect your personal data.

9. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes to this policy, we will update the effective date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of our website and services following any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us using the details below:

Email: [email protected]

Site web: fallenswordguide.com